- No — pick a plan, add your card, you're live. If it's not for you, cancel anytime from the Stripe customer portal; your access continues until the end of the current billing period.
- Yes. Use "Manage subscription" on your billing page to open the Stripe customer portal and swap plans. Stripe prorates the change automatically.
- You pay for active users in your workspace. Quantity is set at checkout based on your team size at the time. If you add members later, owners can adjust the seat count from the customer portal.
- From the Stripe customer portal — one click. Your subscription ends at the close of the current period. No retention calls, no email rituals.
- The rendered signature already works in Outlook today — copy and paste, same as Gmail. Microsoft sign-in is on the roadmap. If you need it sooner, email hello@crtvdei.com and we'll prioritize.
- Not yet — eight templates ship with the product, covering minimal-text through magazine-layout. If you need something custom for your brand, the agency builds bespoke templates as a service.
- Monthly only today. If you'd like an annual contract — common for procurement reasons — email hello@crtvdei.com and we'll set it up manually.
- Supabase (Postgres, hosted in us-east-1). Row-level security isolates each workspace. Stripe handles cards — we never see card numbers. Email is sent via Postmark, images stored on AWS S3 + CloudFront.